Digital Photo Recover - Do's and Dont's
If you have deleted photos, ensure that you do not write data to your memory card until you have the opportunity to attempt digital photo recovery. Any further data written to the memory card may overwrite and destroy deleted photos.

This includes not taking any further photos using the card or using any software which may write to the memory card. Recover My Photos will not alter the contents of your memory card in its search to undelete photos.

'Recover My Photos' Can Not See My Camera

In most instances Recover My Photos will interface directly with your memory card whilst in your camera. However there are many new camera formats so to eliminate connection problems we recommend your card is connected to your computer via a USB or Firewire card reader. Some examples of card readers can be found here.

Recover My Photos will operate on Windows 98/ME/NT/2000/XP/2003. To perform digital Recover My Photos we recommend Recover My Photos be installed on a PC with a minimum of 128MB of RAM. It will recover JPEG, TIF, PNG, CRW, RAW format photos and MOV, MPEG, AVI videos from smart media, compact flash, Memory Sticks, Microdrives or virtually any removable storage device.

Can Deleted Photos Always Be Undeleted?
No. Some digital cameras use a destructive deletion process, particularly when a memory card is formatted. Due to the many hundreds of different cameras on the market it is impractical for us to identify the deletion characteristics of each brand and model of camera. Our best advice is to download the trial version of Recover My Photos to see if your photos are found.

What is the difference between the download version and purchasing Recover My Photos?

The download from our website is fully functional except for the ability to save recovered photos. Recover My Photos works on a "what you see is what you get" principle. If you can see the deleted pictures using the download version then they can be saved once Recover My Photos is registered. Please first use the download to determine if you can locate you can undelete your photographs. If you cannot find the photos then registering the program will not help you.

Purchase of Recover My Photos is via the secure server of our e-commerce provider, Element 5. Your registration key is displayed on a web page at the end of the purchase process and is also be sent by electronic mail. If there is a delay in your credit card provider authorizing the transaction, your registration key will be provided only by email and only after credit card authorization takes place. More questions about the order process? Visit our Customer Care Center.

Recover My Photos Software Updates
The latest download of Recover My Photos is always available from the download page of this web site. Registered users are entitled to free updates. To upgrade, go to the download page and download and install the latest version. There is no need to uninstall pervious version. There should be no need to reenter your registration key which was provided with your original Recover My Photos purchase.